13 Questions to Ask Before Renting a Dumpster

"What exactly is included in the quoted price?"

Get the full breakdown: delivery, pickup, rental days, tonnage, and disposal. "All-inclusive" means different things to different companies.

"How many days are included, and what's the daily rate for extra days?"

Standard rentals range from 7-14 days. Know the extension cost before you need it. Typical extra day fees: $10-25.

"What's the weight limit, and what do you charge per ton over?"

This is where "cheap" quotes get expensive. A quote with 2 tons included will cost more than a higher quote with 4 tons if you go over.

"Are there any additional surcharges?"

Ask specifically about: fuel surcharge, environmental fee, admin fee, delivery outside normal area. These can add $25-100 to your total.

"What can and can't go in the dumpster? Are there extra fees for specific items?"

Get the prohibited items list. Some companies charge extra for mattresses, tires, or appliances that others include. Contamination fees range from $50-500+.

"Do you offer clean load discounts for recyclable materials?"

Single-material loads (clean concrete, clean wood) can sometimes get 10-20% discounts because they're recyclable.

"What size do you recommend for my project, and what are the exact dimensions?"

Make sure it will fit where you need it. Dumpsters are typically 8 feet wide; length varies by size (12-22 feet).

"How do you protect my driveway from damage?"

Good answer: "We place boards under the wheels." Red flag: "We require a signed damage waiver." Ask what happens if damage occurs.

"What are your delivery and pickup windows?"

Some companies give exact times, others give 4-hour windows. Know what to expect so you can be there (or at least have the area clear).

"Do I need a permit for street placement, and do you handle that?"

If the dumpster can't go on your property, you'll likely need a city permit. Most companies leave this to you. Permit costs: $20-100+.

"Do you own your own trucks, or do you subcontract to other haulers?"

This is the broker detection question. If they hesitate or say "we work with a network of providers," you're talking to a broker. Direct haulers can answer confidently.

"Can you email me the full terms and pricing before I book?"

Reputable companies will send everything in writing. If they won't, that's a red flag. You want documentation of what was promised.

"What happens if there's damage to my property during delivery or pickup?"

Ask about their insurance coverage and claims process. Get specifics on their general liability policy and how they handle damage claims.